ONLINE SHOPPING POLICIES


Terms of purchase

Buying on Ozzecreations.com using its services, you acknowledge that you have read the sections Privacy Policies, Online Shopping Policies and Order Status and you agree that you will be bound by the terms and conditions set out therein. 
Ozzecreations.com can change one or the other terms and conditions contained in these pages at any time in its only discretion. Any changes are in effect at the time of posting updates in Ozzecreations.com


Returns and Replacement 

Only defective products will be exchanged subject to inspection staff. All claims must be made within 7 days of receipt of the order by providing proof of purchase. The shipping costs are the responsibility of the customer. 

Price and promotions 

All orders will be processed subject to the approval of the payment, the availability of products and any other agreement with the customer service. Prices and products are subject to change without notice. 

Promotions are valid for a limited time only. Promotions cannot be combined with any other offer. One promotion per order. All prices are in the currency of the customer. 

Payment by Paypal, Visa, or Mastercard

At the time of purchase, you will be directed to the “Payment” section. We use the Paypal, Visa, and Mastercard payment system. 

Upon payment, authorization servers will be consulted to check your data so you can avoid abuses and fraud. All data in your order and your payment is sent by a payment server in encrypted by SSL. 



Privacy Policies



Your Privacy, Our Priority!!

Ozze Creations guarantees that we will not under any circumstances sell, rent, loan, trade, or release any personal information collected at our site. 

You should completely understand the terms and conditions surrounding the capture and use of information on our website. This statement discloses details on the information we gather, how we use it, how long we keep it and destroy it. If you have any comments or questions regarding this statement, please send us an email from our inquiries page and we will be happy to respond. 

Minors

Individuals under eighteen years of age are not permitted to use our services or website as regulated by Canadian Law. 

Session ID: 

If you use the online shopping cart, we need to assign you a unique Session ID to keep track of your shopping cart during the visit. As with most web servers, we will attempt to save this onto your computer in the form of a cookie (a temporary file). This cookie will expire when you close your Internet Browser. Please take note that all bank institutions that offer online services use these cookies. 

Information That You Provide

Contact Forms and Emails: 

If you contact us via email, we will only use your email address to send you a reply. If your inquiry includes private information, we will only use that information for the purpose of responding to you and only you.  

Orders and Checkout: 

The order checkout and order tracking system permit entry of additional contact/shipping/billing/payment and comments from you. We use this information only for processing your order and, if any questions should arise, to contact you about your order (by email unless you specify otherwise)




Shipping Policies 

Delivery Location  

Items offered on our website are only available for delivery to addresses in North America. 

Delivery Time      

Unless there are exceptional circumstances, we make every effort to fulfill your order within    10 business days of the date of your order. Business days mean Monday to Friday, expect holidays. Please note we do not ship on weekends. 

Shipping Costs

Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simply add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed. Additional shipping charges may apply to remote areas or for large or heavy items.  

Sales tax is charged according to the provinces or territory to which the item is shipped.